Managed IT
Services

Proactive 24/7 Infrastructure Management

Did you know that two-thirds of IT budgets are spent just keeping the “network lights on” or putting out fires? Only 20% of efforts are set on growth and a measly 15% on helping transform your business into a market leader. Your business core competency is not IT services. By leveraging NetFabric as your MSP partner, you can support company growth and focus on your business core competencies. From our 24/7/365 Network Operation Center, our team can proactively monitor and manage any device in your environment, anywhere in the world.

Service Levels

Choose from our three service levels.

Monitor

  • Proactive Monitoring
  • Detect & Validate Events
  • Incident Notification
  • Fault & Performance Events
  • Secure Portal & Reports

Manage

  • Incident Remediation (F & P)
  • Service Impacting Patching 
  • Vendor/Carrier Coordination
  • Configuration Management
  • Management Through Resolution
  • Service Delivery Manager

Advance

  • Problem Management
  • Service & Remote MACD
  • Patch/Release Management
  • Real-Time Data Analysis
  • Primary Support Engineer
  • ITSM Integration